Privacy Policy
Trading name: SBC
شركة شهرزاد بغداد للتجارة العامة المحدودة
Policy version: 2026-10-26
1. Introduction
Welcome to SBC. This online store is operated by Shahrazad Baghdad General Trading Limited Liability Company, registered in the Republic of Iraq. We respect your privacy and are committed to protecting personal information collected when you browse our website, register an account, purchase products, or contact us.
2. Information We Collect
We may collect: • Name, telephone number, email address, and delivery address. • Account registration and authentication information. • Orders, transactions, invoices, and delivery details. • Customer support inquiries, reviews, and communications. • Technical information, such as IP address, browser type, cookies, and website activity. • Payment confirmation and transaction references provided by our payment partners. Full payment-card details are processed by authorized payment providers, and SBC does not intentionally store full card numbers or card security codes.
3. How We Use Information
We use your information to: • Process, confirm, and deliver orders. • Receive and verify payments. • Manage returns, refunds, and customer support. • Maintain customer accounts and transaction records. • Improve website functionality, security, and performance. • Send promotional communications where you have expressly consented. • Comply with applicable legal obligations.
4. Sharing Personal Information
We may share necessary information with contracted delivery companies, payment providers, website hosting services, and technical service providers for specified purposes, subject to applicable consent and legal requirements. We do not sell customers' personal information. We obtain explicit consent before transferring or using customer information with third parties as required by applicable Iraqi law.
5. Cookies and Analytics
Our website may use essential cookies required for shopping-cart functionality, authentication, security, and checkout. Optional analytics and advertising technologies, including those provided by third-party platforms, may be used in accordance with applicable consent requirements. Customers may adjust applicable cookie preferences and browser settings.
6. Data Security and Retention
We implement appropriate technical and organizational measures, including encryption, access restrictions, and security monitoring. We retain personal information only as long as necessary to fulfill legitimate stated purposes and applicable legal obligations. No internet-based system can guarantee absolute security.
7. Your Privacy Choices
You may request access to or correction of your personal information, account cancellation, deletion of account-related data, or withdrawal of optional marketing consent. Requests to delete data will be handled subject to any legally required retention of invoices, financial records, and transaction evidence. You may unsubscribe from marketing communications without affecting your ability to purchase products.
8. Data Incidents
Where a personal-data breach affects customer information or rights, SBC will take appropriate remedial action and notify affected customers and competent authorities in accordance with applicable Iraqi law.
9. Changes to This Policy
We may update this policy to reflect operational, technological, or legal changes. We will promptly notify customers of changes as required by applicable law.
10. Contact
SBC Customer Support
info@thesbc.net07739777704Manage your privacy
The controls below open an email to SBC support. Send it with your account email or phone number. Identity verification may be needed before processing personal data. Legally required records are retained. These are support requests, not immediate deletion.
If you do not use an email app, contact us at the number above. Marketing opt-out does not affect your ability to purchase.